products

after-hours telephone answering service

Offer your customers a means of communication, even when your business is closed

Your customers may not expect your business to remain open twenty-four hours a day, seven days a week, however they do expect to have a point of contact for your business regardless of the day or time. The reality is, that if customers are not able to get in touch with your business, they will simply move along to your competitor.

The Success on Hold After-Hours Telephone Answering Service picks up incoming calls after hours and relays a tailor-made message to your callers, guaranteeing your callers will never be frustrated with endless ringing or silence again. This essential service manages your customers experience optimally over shutdown periods i.e. routine maintenance or the festive season or just after general working hours, does not take messages and drops the line as soon as the message has been relayed to the caller.

  • 70 second recording
  • Customised selection of music and messages
  • Professional Male and Female voice artists
  • 48hr turnaround time
  • In-house script writing
  • Full technical and service support
  • No surprises (no hidden costs)
  • Lifetime guarantee on SOH hardware